Privacy

Privacy Policy

This policy explains what personal information NorthPrizeClub may collect, why it may be used and the choices available to you.

Last updated: September 30, 2026

1. Introduction

NorthPrizeClub ("we", "us" or "our") respects your privacy and aims to handle personal information in a clear and responsible manner. This Privacy Policy applies to information collected through NorthPrizeClub.com and the website features made available through it.

The purpose of this policy is to explain what information may be collected, how it may be used, when it may be shared and what options are available to visitors and account holders.

2. Information We Collect

We may collect information that you choose to provide when you create an account, contact us, request support or use forms on the website. The information requested depends on the feature you are using.

  • Information you provide: this may include your name, email address and the content of a support message.
  • Website preferences: browser storage may remember age confirmation and cookie-consent choices so the website can retain those settings between visits.
  • Basic technical information: information required for website security, delivery and essential operation may be processed by hosting or infrastructure providers.

NorthPrizeClub does not ask visitors to submit payment-card information through the general contact form.

3. How We Use Your Information

Information collected through the website may be used for legitimate website and service purposes, including:

  • Account access: to support account registration, login and account-related features.
  • Responding to enquiries: to answer questions, provide support and follow up on messages sent through the website.
  • Website security: to protect the service, prevent misuse and maintain reliable website operation.
  • Remembering preferences: to retain age-confirmation and cookie choices for the periods described in the Cookie Policy.

4. Sharing of Information

NorthPrizeClub does not sell or rent personal information for third-party promotional use. Information may be shared only when reasonably necessary to operate the website, provide requested support, protect legal rights, comply with applicable law or work with service providers that support website operations.

Where a service provider processes information on our behalf, it should receive only the information needed for its role and be expected to protect that information appropriately.

5. How Long We Keep Information

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required or permitted by applicable law. When information is no longer needed for an ongoing business or legal purpose, it should be deleted, anonymized or otherwise securely disposed of where practical.

Browser-based age confirmation and cookie preferences are retained for the periods described in the Cookie Policy and may also be removed by clearing site data in your browser.

6. Underage Users

NorthPrizeClub is not intended for people who do not meet the legal lottery age requirement in their province or territory. We do not knowingly design the service for underage lottery participants. If we learn that personal information has been submitted by someone who is not eligible to use the service, appropriate steps may be taken to remove that information where required.

7. Your Privacy Choices

You may be able to review or update account information through the relevant account features. You can also change optional cookie preferences at any time by reopening Cookie Settings, and you can clear website storage using your browser controls.

If you want to ask about personal information associated with a support interaction or account, contact us at [email protected]. We may need to confirm your identity before acting on a request involving personal information.

8. Contact Us

If you have a question or concern about this Privacy Policy or NorthPrizeClub privacy practices, contact:

NorthPrizeClub Privacy Support
[email protected]
Canada-wide online support
Monday–Friday: 9:00 AM–6:00 PM ET